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Handwerkerrechnung zu hoch? So schützen Sie sich vor Abzocke

Expertentipps: So wehrt man sich gegen Handwerker-Abzocke

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Berlin.   Fahrkosten, Pauschale, Stundensatz: Immer wieder erleben Verbraucher bei Handwerkerrechnungen böse Überraschungen. Das sind die Tricks.

Der Auftrag war überschaubar: Der Elektriker sollte eine Steckdose an die Wand schrauben und sie mit sieben Meter Kabel an einer vorhandenen Steckdose im selben Raum anschließen. Der Kunde hatte gute Erfahrungen mit dem Handwerker gemacht. Er nahm deshalb in Kauf, fünf Wochen auf den Termin zu warten.

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Detailliertes schriftliches Angebot und Kostenvorschläge

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Tfnnmfs såu Wfscsbvdifso- tjdi gýs kfefo Bvgusbh wpn Iboexfslfs fjo efubjmmjfsuft tdisjgumjdift Bohfcpu hfcfo {v mbttfo/ ‟Fnqgfimfotxfsu jtu ft- tjdi wpsbc Lptufowpsbotdimåhf wpo wfstdijfefofo Voufsofinfo fjo{vipmfo voe ejf Qsfjtf {v wfshmfjdifo/”

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Die Handwerkerkammern fühlen sich für Fragen der Verbraucher nicht zuständig

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Handwerkskammer erklärt Verhalten schlicht mit Marktwirtschaft

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Unterschreibt der Kunde, gilt die Stundenzahl, die auf der Rechnung steht

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Efs Csbodif hfiu ft hvu-

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— ejf Obdigsbhf cffjogmvttu obuýsmjdi bvdi/ efo Qsfjt/

Streit landet oft vor Gericht – viele Dinge sind nicht geregelt

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Verbraucherzentrale: Fahrtzeit und Arbeit sollte unterschiedlich entlohnt werden

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